Your Privacy

Last Updated: January 02, 2026

Please take a moment to review this Privacy Policy. By using and accessing any of our Services, you consent to the collection, use, and disclosure of your information as outlined in this Privacy Policy. If you do not agree with this policy, please refrain from using or accessing any of our Services.

The website for Petite Petal Embroidery Atelier is operated and maintained by Dot JPG Designs, a division of Powell Gibson Group LLC (Woodstock, Georgia, United States). If you encounter any issues, please reach out to dotjpgdesigns@gmail.com.

This Privacy Policy explains how Petite Petal ("Site," "we," "us," or "our") collects, uses, and shares your personal information when you visit, use our Services, or make a purchase from petitepetalembroideryatelier.com (the "Site"), or communicate with us in relation to the Site (collectively, the "Services"). "You" and "your" refer to the user of our Services, whether you are a customer, website visitor, or anyone else whose information we collect.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal or regulatory reasons. When we make updates, we will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable laws.

How We Collect and Use Your Personal Information

To offer our Services, we collect personal information about you from different sources, as outlined below. The data we collect and how we use it may vary based on your interactions with us.

In addition to the uses outlined below, we may use your information to communicate with you, improve the Services, comply with legal requirements, enforce applicable terms, and protect our rights and those of our users.

Types of Personal Information We Collect

The personal information we collect depends on how you interact with our Site and use our Services. When we refer to "personal information," we mean data that can identify you, relate to you, describe you, or be associated with you. Below are the categories of information we collect:

Information We Collect Directly from You

When you interact with our Services, you may directly provide us with the following:

• Contact Information: Name, address, phone number, email.
• Order Details: Name, billing and shipping addresses, payment confirmation, email, and phone number.
• Account Details: Username, password, security questions, and other information related to account security.
• Customer Support Information: Details you provide when communicating with us, such as messages sent through our Services.

Some features of our Services may require you to provide specific information. While you can choose not to provide certain data, withholding information may limit your ability to use these features.

Information We Collect About Your Usage

We may automatically collect information about how you interact with our Services ("Usage Data"). This includes data about your device, browser, network, IP address, and other aspects of your interaction. We may use cookies, pixels, and similar technologies to collect this data.

Information from Third Parties

We may also obtain personal information about you from third parties, such as vendors and service providers. For example:

• Shopify: Our platform provider supports our Site and Services.
• Payment Processors: These services collect payment details (e.g., credit/debit card information, billing address) to process payments and fulfill orders.

Any data we receive from third parties will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

• Providing Products and Services: We use your personal information to offer the Services, fulfill orders, process payments, send account-related notifications, arrange shipping, handle returns/exchanges, and manage your account.
• Marketing and Advertising: We may use your information for marketing, advertising, and promotional communications (via email, text, or postal mail) and to show you relevant advertisements.
• Security and Fraud Prevention: We use your information to detect and address fraudulent or malicious activities. It’s essential to keep your account credentials secure and not share them.
• Customer Communication and Service Improvement: We use your personal information to provide support and improve our Services.

Cookies

We use Cookies on our Site for various purposes, including improving functionality, remembering your preferences, analyzing user behavior, and enhancing our Services. Shopify also uses Cookies, which are detailed in their own privacy policy. You can manage Cookies through your browser settings, but disabling them may negatively impact your experience on our Site.

We recognize the Global Privacy Control (GPC) signal, which allows you to opt out of certain uses of your information, such as targeted advertising. Learn more at Global Privacy Control. We do not honor other "Do Not Track" signals.

Web Publishing and Social Media

By purchasing from Petite Petal Embroidery Atelier, customers acknowledge and agree that we reserve the right to use images purchased items for marketing and promotional purposes, including on our website and social media platforms. Such images may include the monogrammed names or initials of the customer's child. Customers acknowledge that they will not be entitled to any compensation or royalties in connection with the use of these images. 

If customers do not approve of purchased items' images being used for marketing purposes, they must notify Petite Petal in writing at the time of purchase.

Children's Data

We do not collect personal information about children, including names, birthdates, or sensitive data. If you are a parent or guardian and believe we have collected such information, please contact us to request its deletion. We do not recommend that children under the age of 15 years old navigate our website without parental supervision and permission, as we are primarily an e-commerce retailer and purchases without parental consent are restricted.

Security and Retention of Your Information

We take reasonable steps to protect your personal data. However, no security measure is foolproof, and we cannot guarantee "perfect security." We recommend using secure communication methods when sharing sensitive information.

We retain your personal data for the duration required by Shopify's retention policies, typically for order fulfillment, shipping, and tax purposes.

Your Rights

Depending on your location, you may have the following rights concerning your personal information. These rights are not absolute and may be subject to limitations:

• Right to Access: Request details about the personal information we hold and how we use it.
• Right to Delete: Request deletion of your personal information.
• Right to Correct: Request correction of inaccurate data.
• Right of Portability: Request a copy of your information and transfer it to another party.
• Restriction of Processing: Ask us to limit how we process your information.
• Withdrawal of Consent: Withdraw consent if we rely on it to process your data.
• Appeal: Appeal decisions if we decline your request.

To exercise any of these rights, contact us using the details below.

We will not discriminate against you for exercising any of these rights. If needed, we may ask for information to verify your identity before responding.

Complaints

If you have concerns about how we handle your personal information, please contact us. If you're unsatisfied with our response, you may appeal or file a complaint with your local data protection authority.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: contact@petitepetalembroideryatelier.com